Thank you for choosing ZENOVA TV.
We are committed to providing you with the best possible viewing experience. However, we understand that there may be situations where you wish to cancel your subscription and request a refund. Please read our refund policy carefully before subscribing.
Eligibility for Refund:
Our refund policy applies to both monthly and yearly subscriptions.
Refunds are only granted if the service does not function as expected or if you experience technical issues that our support team is unable to resolve.
Refunds will not be issued if you simply change your mind about the subscription or if you have violated our terms of use.
Refund Process:
To request a refund, you must contact our support team within 72 hours of the subscription purchase date.
Our support team will work with you to resolve any issues. If the problem cannot be fixed, we will issue a refund.
The refund will be processed using the same payment method you used when purchasing the subscription.
Changes to the Refund Policy:
We reserve the right to change or update our refund policy at any time. Any changes will be posted on our website.
If you have any questions about our refund policy or need assistance with a refund request, please contact our support team at support@zenovatv.com – we’re here to help.